FAQ

FAQ 2017-07-03T21:31:08+00:00
What cities does ProBracing travel to? 2016-11-20T02:05:37+00:00

ProBracing supplies knee braces to all of the GTA including:
Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill, Oakville, Ajax, Newmarket and Aurora.

We can travel outside of these cities for special requests. Contact us for more information.

I am still confused and unsure, what should I do? 2015-03-04T03:49:55+00:00

If you are unsure or confused about anything related to bracing or your injury, we offer a no obligation phone consultation, where you will be able to discuss your issue with our registered physiotherapist and brace specialist.

We pride ourselves on helping those patients that have been unable to find their solution elsewhere.

Can I use my knee brace for physical activities? 2016-11-20T01:55:58+00:00

Bracing has helped many of our patients resume their regular activities such as exercise, golf, hiking, running, tennis, and gardening. Our knee braces are also contoured to fit underneath most types of clothing.

How quickly can I get my custom knee brace? 2016-11-20T01:57:01+00:00

As a result of our knee braces being uniquely sized to your measurements, it can take up to 5 business days to arrive.

What conditions can custom knee bracing help with? 2017-05-19T01:15:11+00:00

Custom knee bracing can help with:

  • Knee instabilities
  • Knee ligament injuries (ACL, PCL, MCL, LCL)
  • Knee meniscus / cartilage injuries
  • Knee osteoarthritis (OA)
  • Post surgical repair of the anterior cruciate ligament (ACL)
Do I need a referral from my doctor? 2017-05-19T01:15:11+00:00

No referral is necessary to be fit for a knee brace. However, patients are advised to check the details of their extended health benefits as some plans may require a doctor’s referral in order to get reimbursed. We have helped many clients with insurance coverage, contact us for more information.

What is a “Custom Knee Brace” and do I really need custom? 2016-11-20T01:59:03+00:00

A custom knee brace is manufactured based on precise measurements of your leg, and tailored for your specific injury, goals and budget. With an “Off the Shelf” type brace, your size is grouped with only a select number of braces ie. small, medium, large.

“Custom” means your brace fits perfectly with your knee, measured specifically for you. This ensures a consistent level of protection and comfort without any significant loss of mobility, while giving the greatest support, minimizing any chance of injury.

A custom brace is not always necessary for every injury. It depends on your injury severity and activity goals. As part of our service, we provide a detailed assessment so you can understand what would be best for your unique circumstance.

Does it really matter who measures me for my knee brace? 2016-11-20T02:00:08+00:00

Unfortunately, measuring a patient for a knee brace is not regulated. This means anyone with no real experience, education or injury knowledge can select and fit a patient for a brace.  At ProBracing we only use highly trained and experienced professionals. Your brace specialist is a registered physiotherapist who has worked with injured patients using many types of braces for years.

Will my insurance cover the cost of the knee brace? 2016-11-20T02:00:56+00:00

If you have extended health benefits then you will likely be covered for the full cost of your brace. By contacting ProBracing we can walk you through the necessary steps and provide the documentation required for you to be reimbursed.

Will wearing a knee brace fix my injury? 2016-11-20T02:01:38+00:00

Depending on your injury, if you wear the right brace, if it’s measured correctly and you are given the proper advice on activity modification, wearing a brace can help to fix / heal your injury. For many injuries wearing the right brace will help to decrease pain for a more active life, improve function, postpone surgery and reduce the use of medications.

What happens at my appointment? 2016-11-20T02:02:34+00:00

At your initial visit, a registered physiotherapist and brace specialist will thoroughly assess specifics about your injury, goals and activity participation. This will help formulate a plan for the best brace solution for your unique injury and goals. To conclude the initial visit, all the proper measurements will be taken. Once your brace arrives, we will schedule a second visit to go over all the information you will need for your new brace.